PRIVACY & COOKIE POLICY
Data Controller: MB Leidykla ACE
Company code: 306921338
Address: Šilėnų g. 15, Kaunas LT-52245, Lithuania
Email: info@worldoface.com
Website: www.worldoface.com / www.aceknyga.com
This Privacy and Cookie Policy applies when you visit www.worldoface.com and www.aceknyga.com (together, “the websites”). It does not apply to third-party websites accessible through links on these sites.
We collect and process personal data in compliance with the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, the European Union General Data Protection Regulation (GDPR) 2016/679, the ePrivacy Directive 2002/58/EC, and instructions from relevant supervisory authorities.
1. Data We Collect
1.1 For Order Fulfilment
• First and last name
• Delivery address
• Phone number
• Email address
• Order and payment information
Providing this data is a contractual requirement. Without it, we are unable to process your order or arrange delivery of your goods.
1.2 For Website Usage
We collect data about website usage through cookies (see Section 5 — Cookie Usage).
1.3 For Contact Forms
Information you voluntarily provide in the contact form: name, email address, and message content.
2. Purposes and Legal Basis for Processing
We process your personal data for the following purposes and on the following legal bases:
Order fulfilment and product delivery
Legal basis: Performance of a contract (GDPR Article 6(1)(b)). We require your personal details to process, pack and deliver your order.
Accounting and financial record-keeping
Legal basis: Legal obligation (GDPR Article 6(1)(c)). Lithuanian accounting law requires us to retain invoice and transaction records for 10 years.
Responding to your enquiries
Legal basis: Legitimate interest (GDPR Article 6(1)(f)). It is in our legitimate business interest to respond to customer enquiries and provide good customer service. This interest is not overridden by your privacy rights, as we only retain enquiry data for a limited period and do not use it for any other purpose.
Improving website performance
Legal basis: Consent (GDPR Article 6(1)(a)). Analytics cookies are only activated after you provide your explicit consent via our cookie banner.
We do not use automated decision-making or profiling in relation to your personal data.
3. How Long We Keep Your Data
• Order data and invoices: 10 years (as required by the Accounting Law of the Republic of Lithuania)
• Contact form enquiries: until the response is provided, and for 1 year thereafter
• Cookies: according to cookie type (see Section 5)
• Marketing consent records: until consent is withdrawn, plus 3 years for compliance evidence
4. Who We Share Your Information With
We share your personal data only where necessary and only with the following categories of recipients:
Delivery partners:
LP Express — your delivery address and contact details are shared for the purpose of parcel delivery.
Payment service providers:
Montonio — your payment information is processed securely by Montonio in order to complete your transaction. Montonio acts as a data processor on our behalf and is bound by data processing agreements compliant with GDPR.
Accounting service providers:
If we engage an external accountant or accounting software provider, they may access invoice and transaction data strictly for accounting purposes only.
These partners receive only the minimum data necessary for providing their services and are contractually obligated to maintain confidentiality and comply with GDPR.
4.1 International Data Transfers
Some third-party services we use (such as analytics tools or email platforms) may transfer data outside the EU/EEA. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data to the same standard required within the EU.
5. Cookie Usage
When you visit our websites, we use cookies to provide you with a better experience. Cookies are small text files stored in your web browser. They help us recognise returning visitors, remember your preferences, and analyse how the site is used.
Non-essential cookies are only placed on your device after you have given your explicit consent via our cookie consent banner. You may update your preferences at any time.
5.1 Essential Cookies
These cookies are strictly necessary for the website to function. They enable core features such as the shopping cart, secure login areas, and checkout. Essential cookies do not require your consent and cannot be disabled without affecting the website’s core functionality.
Duration: Session or up to 1 year.
5.2 Performance / Analytics Cookies
These cookies collect anonymous information about how visitors use the website — for example, which pages are visited most often. All information is aggregated and does not identify individual users. We use this data only to improve the website.
Legal basis: Consent.
Duration: Up to 2 years.
5.3 Functional Cookies
These cookies remember your choices (such as your preferred language) and provide enhanced, personalised features. They do not track your browsing on other websites.
Legal basis: Consent.
Duration: Up to 1 year.
5.4 Managing and Deleting Cookies
You can manage or withdraw your cookie consent at any time using the cookie settings link on our website. You may also disable cookies directly in your browser settings, though this may affect the website’s functionality.
For independent guidance on managing cookies across browsers, visit: www.aboutcookies.org
5.5 Third-Party Content
Some pages may contain embedded content from third-party websites (e.g., video or maps). These third-party services may set their own cookies and collect data about you. We do not control third-party cookies and recommend reviewing the privacy policies of those services directly.
6. Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure, in accordance with GDPR Article 32. Access to personal data is restricted to authorised personnel only, on a need-to-know basis.
7. Your Rights Under GDPR
Under the GDPR, you have the following rights in relation to your personal data:
• Right to access — to receive confirmation of whether we process your data and to obtain a copy.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure (‘right to be forgotten’) — to request deletion of your data where it is no longer necessary or is processed unlawfully.
• Right to restrict processing — to request that we limit how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact us at: info@worldoface.com
We will respond to all rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 2 months, in which case we will notify you.
You also have the right to lodge a complaint with the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija — VDAI) if you believe your data is being processed improperly:
Website: www.vdai.lrv.lt
8. Changes to This Policy
We reserve the right to update this Privacy and Cookie Policy at any time. All changes will be published on this website with the updated date shown below. We recommend reviewing this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us:
MB Leidykla ACE
Address: Šilėnų g. 15, Kaunas LT-52245, Lithuania
Company code: 306921338
Email: info@worldoface.com
Website: www.worldoface.com / www.aceknyga.com
Last updated: 18 May 2026