PRIVACY POLICY
This Privacy and Cookie Policy applies when you visit the website www.worldoface.com. This Policy does not apply when you browse other companies' websites accessed through this site.
We collect data from our website visitors in compliance with the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, the European Union General Data Protection Regulation (GDPR), other related legal acts, and instructions from supervisory authorities.
Data We Collect
We collect the following personal data:
For order fulfillment:
- First and last name
- Delivery address
- Phone number
- Email address
- Order and payment information
For website usage:
- We collect data about website usage through cookies (see "Cookie Usage" section)
For contact forms:
- Information you provide in the contact form (name, email, message content)
We responsibly protect collected data about website visitors from loss, unauthorized use, and modifications.
Purposes and Legal Basis for Data Processing
We process your personal data for the following purposes:
- Order fulfillment and product delivery (legal basis: performance of a contract)
- Accounting management (legal basis: legal obligation)
- Responding to your inquiries (legal basis: consent or legitimate interest)
- Improving website performance (legal basis: consent)
How Long We Keep Your Data
- Order data and invoices: 10 years (as required by the Accounting Law of the Republic of Lithuania)
- Contact form inquiries: until response is provided and 1 year thereafter
- Cookies: according to cookie type (see "Cookie Types" section)
Who We Share Your Information With
www.worldoface.com has the right to disclose your personal data to third parties if necessary for order fulfillment:
- Delivery partners: Omniva, DPD, LP Express (transfer of delivery address and contact details for parcel delivery)
- Payment service providers (for payment processing)
- Accounting service providers (if applicable)
These partners receive only the data necessary for providing their services and are committed to maintaining the confidentiality of your data.
Your Rights
Under the GDPR, you have the following rights:
- Right to access your data – to receive information about whether we process your data and to obtain a copy
- Right to rectify data – to request correction of inaccurate data
- Right to erase data ("right to be forgotten") – to request deletion of data when it is no longer necessary or is being processed unlawfully
- Right to restrict processing – to request restriction of data processing in certain cases
- Right to data portability – to receive your data in a structured format
- Right to object – to object to data processing for direct marketing purposes
- Right to withdraw consent at any time
To exercise these rights, contact us at info@worldoface.com.
You also have the right to lodge a complaint with the State Data Protection Inspectorate (VDAI) if you believe your data is being processed improperly. VDAI contact: www.vdai.lrv.lt
Cookie Usage
When you visit our website, we want to provide information and features tailored specifically to you. This requires cookies. These are small pieces of information stored in your web browser. They help us recognize you as a previous visitor to the site, save your browsing history, and customize content accordingly. Cookies also help ensure smooth website operation, allow us to monitor the duration and frequency of visits, and collect statistical information about the number of website visitors. By analyzing this data, we can improve the website and make it more convenient for you.
When you visit our website, you can choose whether to use cookies. If you do not agree to have cookies stored on your computer or other device, you can withdraw your consent at any time by changing your settings and deleting stored cookies. You can choose which cookies you want to use in the pop-up notification.
Cookie Types
Essential cookies: These cookies are necessary for you to browse the website and use its features, such as access to secure areas of the website and the shopping cart. Without these cookies, services you request, such as online shopping, cannot be provided. Duration: during session or up to 1 year.
Performance / Analytics cookies: These cookies collect information about how users use a particular website, for example, which pages are visited most often and whether visitors receive error messages from web pages. These cookies do not collect information that identifies website visitors. All information collected by these cookies is aggregated and therefore anonymous. It is used only to improve website performance. Duration: up to 2 years.
Functional cookies: These cookies allow the website to remember your choices (such as your language or region) and offer enhanced, personalized features. The information collected by these cookies can be made anonymous, and they cannot track your browsing activity on other websites. Duration: up to 1 year.
Targeting or advertising cookies: These cookies are used to display advertisements that should be interesting and relevant to you. They are also used to limit the number of times you see certain advertisements and to help measure the effectiveness of advertising campaigns. Duration: up to 2 years.
How to Delete Cookies?
Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose access to many features that are necessary for the website to function properly.
If you need more information about cookies, visit www.aboutcookies.org, where you will find comprehensive, independent information on how to disable cookies through your browser settings and how to remove cookies that are already on your computer.
Third-Party Content
Some articles may contain content from other websites (e.g., video material, photos, text, etc.). These websites may also collect data about you and use cookies. We do not control these third-party cookies and recommend that you review their privacy policies.
Policy Changes
We reserve the right to change this Privacy Policy at any time. All changes will be posted on this website with the update date. We recommend periodically reviewing this policy.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@worldoface.com